What’s Wrong At The Metropolitan Opera
There’s no lobby, the food is bad, the bathrooms are inadequate, and… Why is it so hard to take care of audiences when they spend a lot of money to go to the opera? Manuela Hoelterhoff unloads. She has some reasonable ideas, but sippy cups? Tackissimo! She adds: ‘This is so strange. If the performance is less than wonderful, you might need the solace of a drink. If Jonas Kaufmann has just made you delirious with his rendition of Werther’s ode to nature, you might want to celebrate with a glass of champagne. Why is this difficult to arrange?’
